About Us
Welcome to Outdoorplotpro
Outdoorplotpro provides personalised garden layout improvement and outdoor space planning services for customers across Europe. We work with customers to understand their garden areas, preferred arrangements, practical requirements and intended use of outdoor spaces before preparing a service proposal suited to the agreed scope.
Our services may include garden layout assessments, planting area arrangements, pathway planning, outdoor seating area organisation, small garden improvements and recommendations for making better use of available space. Each service is discussed individually according to the property’s characteristics, the customer’s preferences and the work requested.
Our Service Process
Every project begins with an enquiry and an initial discussion. We review the information provided, clarify the requested work and assess the proposed scope before issuing a quotation.
Once the quotation has been accepted, a deposit is payable to confirm the order and allow the agreed work to proceed. The remaining balance is payable upon completion of the agreed service, in accordance with the quotation and applicable payment terms.
The scope, estimated schedule, service location, deliverables and any additional charges will be discussed with the customer before the order is confirmed. Any material changes to the agreed scope will require further discussion and agreement.
Personalised Garden Services
We recognise that every outdoor space has different dimensions, existing features and practical requirements. Our approach takes these circumstances into account when preparing a service proposal.
Depending on the selected service, the work may involve reviewing existing garden arrangements, identifying suitable areas for different activities, organising planting zones, considering pathways and seating areas, or preparing a practical improvement plan. The specific tasks included in each order are determined by the service description and the quotation accepted by the customer.
Any physical work, materials, planting supplies, waste removal or additional visits will be included only where expressly agreed as part of the order.
Pricing and Deposits
The prices displayed on our website represent deposits towards the selected services and do not constitute the full service price unless expressly stated otherwise.
The total service fee, deposit amount, outstanding balance and any agreed additional charges will be communicated to the customer before the order is confirmed. Payment of the deposit constitutes acceptance of the agreed service scope and applicable order terms, subject to any mandatory rights available under applicable law.
Customers should review the quotation and service details carefully before making payment. Work outside the agreed scope may require a separate quotation and the customer’s approval.
Customer Communication and Service Changes
We value clear communication throughout each project. Customers may contact us to discuss their requirements, clarify the agreed scope or request changes before or during the service.
Requests that affect the scope, schedule or total fee are subject to assessment and mutual agreement. Where a change cannot reasonably be accommodated, we will explain the position and discuss the available options.
Service schedules may depend on access to the property, weather conditions, the availability of agreed materials and other relevant circumstances. Any significant changes to the expected schedule will be communicated to the customer.
Orders, Cancellations and Consumer Rights
Orders are handled in accordance with the accepted quotation, the applicable service terms and relevant consumer protection legislation. Cancellation requests should be submitted in writing using the contact details provided below.
Any deposit refund, cancellation charge or amount payable for work already performed will be determined in accordance with the agreed terms and applicable law. Nothing in these terms is intended to exclude or restrict mandatory consumer rights, including any applicable statutory cancellation rights for distance or off-premises contracts.
Where a statutory right of withdrawal applies, the applicable conditions, time limits and exceptions will be respected. If a customer requests that a service begin during a statutory withdrawal period, any required express request and legally required acknowledgement will be obtained where applicable.
Our Commitment
Outdoorplotpro aims to provide a clear and considered service experience, from the initial enquiry through to completion of the agreed work. We explain the proposed scope, communicate the relevant charges and coordinate the service according to the arrangements accepted by both parties.
Our objective is to help customers make informed decisions about their outdoor spaces through practical planning, individual consultation and clearly defined service arrangements.
Contact Information
Brand: Outdoorplotpro
Legal Business Name: BECERRIL LIMPIEZA Y JARDINERÍA, S. DE R.L. DE C.V.
Registered Number: BLJ230323KD8
Registered Business Address: Ejército Nacional 373, Piso 4, Oficinas 401–402, Col. Granada, Miguel Hidalgo, CDMX, C.P. 11520, Mexico
Telephone: +52 5515154727
Email: shift@outdoorplotpro.com
Website: www.outdoorplotpro.com
For enquiries about our services, quotations, existing orders or cancellation requests, please contact us using the details above.