Get in Touch with Outdoorplotpro

Outdoorplotpro provides personalised garden layout improvement and outdoor space planning services for customers across Europe. Whether you would like to enquire about our services, request a quotation, clarify the scope of a project or follow up on an existing order, please contact us using the details below.

We aim to respond to enquiries within a reasonable period during our normal business hours.

Contact Information

Brand Name: Outdoorplotpro

Legal Business Name: BECERRIL LIMPIEZA Y JARDINERÍA, S. DE R.L. DE C.V.

Registration Number: BLJ230323KD8

Business Address: Ejército Nacional 373, Piso 4, Oficinas 401–402, Col. Granada, Miguel Hidalgo, CDMX, C.P. 11520, Mexico

Telephone: +52 5515154727

Email: shift@outdoorplotpro.com

Website: www.outdoorplotpro.com

Service Enquiries and Quotations

For new enquiries, please provide a brief description of your garden area, the type of improvement you are considering, your service location and any relevant requirements. Where appropriate, we may request further details to assess the requested scope before preparing a quotation.

Each quotation will specify the agreed services, applicable charges and relevant arrangements. No additional work or charge outside the agreed scope will be treated as approved without the required agreement.

Existing Orders and Deposits

For questions concerning an existing order, please include your order reference, if available, together with a description of your enquiry.

The prices displayed on our website represent deposits towards the selected services rather than the full service fee, unless expressly stated otherwise. The total price, deposit amount and outstanding balance will be communicated before the order is confirmed.

Please contact us promptly if you believe that an order confirmation, payment record or agreed service detail requires clarification. We will review the information provided and respond through the available contact channels.

Cancellations and Refund Enquiries

Cancellation and refund requests should be submitted by email to shift@outdoorplotpro.com. Please include your order reference, the date of purchase and the reason for your request where relevant.

Requests will be reviewed in accordance with the applicable order terms and consumer protection legislation. Any refund or amount payable for services already performed will be assessed in accordance with the circumstances of the order and the rights applicable to the customer.

Where statutory cancellation or withdrawal rights apply, those rights will be respected. Contacting us does not reduce or replace any mandatory rights available under applicable law.

Written Communications

We recommend using email for quotations, changes to an agreed scope, cancellation requests and other matters requiring a written record. Please retain your order confirmation and relevant correspondence for reference.

We may request sufficient information to identify an order and assess an enquiry. Customers should avoid including unnecessary sensitive personal information in their messages.

Customer Support

Outdoorplotpro values clear communication and accurate order records. We will review enquiries relating to service arrangements, quotations, payments and order progress based on the information available and the terms agreed with the customer.

For all general enquiries, please contact us by email or telephone using the details provided above.